
Half Time Orange
When a business starts to lose its flavour, customers taste it first. But don’t wait for that moment to act. A fresh squeeze of CX clarity can keep your margins bright and your growth moving with purpose.Half Time Orange gives you that pause-and-press moment. A fast reset that refreshes how your organisation works for customers. It helps you turn clarity into momentum, and momentum into
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Customer experience isn’t decoration — it’s direction.
CX determines how easy you are to buy from, how fast you recover from mistakes, and how deeply customers trust you.
- CX leaders grow revenue twice as fast as others. (McKinsey)
- A 5% lift in retention can increase profit by 25 – 95%. (Bain & Company)
And yet most organisations invest in CX activity without checking whether they’re actually ready to deliver it.
- Nearly 40% of brands admit their CX effectiveness is falling because internal systems can’t keep pace. (Contentful)
Half Time Orange closes the readiness gap. It turns “we care about CX” into proof that you actually do.
